Website Knowledge Base Auto-Import
Turn your business website into an intelligent AI voice receptionist in 30 seconds. Automatically crawl pages, extract hours, services, and FAQs, and teach your AI receptionist everything callers ask about.
Quick Answer: How it works
Instead of manually typing business information, paste your website URL. HiReceptionist crawls up to 7 pages, extracts verified operating hours, address, services, and FAQs, and structures them into caller Q&As. Your AI receptionist references this knowledge base in real time during live calls to answer caller inquiries accurately.
Automated Extraction Pipeline
From website URL to trained receptionist in 3 steps
Enter your business website URL
Paste your website link (e.g. https://yourbusiness.com). HiReceptionist crawls your homepage and up to 6 discovered subpages (like /about, /services, /hours, and /faq).
AI structured fact & Q&A synthesis
Our AI extracts operating hours, address, phone, email, services list, and customer FAQs, formatting them into conversational questions callers naturally ask.
Review, customize & launch
Filter by category, select the facts you want your receptionist to know, edit answers inline, and activate your receptionist in one click.
Complete Coverage
What our crawler extracts from your website
Our crawler scans text, headers, menus, and footers to ensure no essential business detail is lost.
Operating Hours & Availability
Extracts opening and closing hours for weekdays, weekends, and holidays from footers and contact pages.
Location & Service Areas
Identifies physical street addresses, parking notes, facilities, and regional service coverage.
Services & Offerings
Catalogs core services, treatments, package descriptions, and stated pricing ranges.
Customer FAQs & Policies
Captures cancellation policies, intake procedures, payment methods, and common caller questions.
Contact Phone & Email
Verifies primary contact lines, department emails, and routing directions.
Verified Anti-Hallucination Guardrails
The AI receptionist strictly grounds its answers in your verified knowledge base items, preventing fabricated information.
Transparent plan capacity
Knowledge base storage is gated directly by plan tier, with no hidden per-item fees.
10 Items
Ideal for solo operators needing core hours, services, and top FAQs.
- 1 Website scan pass
- Real-time tool answering
- Custom item editing
50 Items
Perfect for growing clinics, salons, and offices with multi-page service catalogs.
- Deep 7-page subpage crawl
- Multi-URL batch import
- 30-second re-import cooldown
200 Items
Designed for multi-location practices, law firms, and high-volume teams.
- Comprehensive multi-page extractions
- PDF knowledge document support
- Priority query routing
Frequently asked questions about website import
How does website knowledge base import work for an AI receptionist?
You enter your website URL. HiReceptionist crawls your homepage and up to 6 key subpages, reads the content including footers and menus, and uses LLM intelligence to synthesize clear caller-facing questions and answers regarding your hours, services, pricing, and policies.
What details does the crawler look for?
The crawler analyzes your pages for operating hours, physical address, service areas, phone numbers, email addresses, service descriptions, menu items, pricing details, and frequent customer FAQs.
Can I edit or deselect extracted items before adding them?
Yes. Before importing, you can review the candidate items, use category filters (Services, FAQs, Hours & Location, Policies, Contact), select or deselect specific items, edit questions or answers, and add custom items.
Which plans include the website knowledge base import?
Website import is available across all paid plans based on knowledge item capacity: Starter includes up to 10 items, Pro includes up to 50 items, and Business includes up to 200 items.
Explore Related Features & Use Cases
Auto-generate your AI receptionist in 30 seconds
Paste your website URL, review your business facts, and start testing your receptionist immediately with 10 free minutes.
Start 7-day free trial